The platform
One platform for the entire lifecycle of your process knowledge
readyplace is the AI platform for digital adoption: it makes sure people master processes confidently – in software, on forms or at devices and machines – and that this knowledge stays current. Capture once, let it work everywhere – as a guided instruction in the real system, as an AI chatbot answer or directly inside your users' AI assistant.
- Capture in minutes: run a process, the AI documents it.
- Deliver where questions arise: self-service, help centre, chatbot, MCP.
- Improve based on real usage: analytics and user feedback in the cycle.
Capture & update
Knowledge is created where work happens – on screen, on a form, at the machine. readyplace takes it out of experienced colleagues' heads and existing material, without anyone writing.
readyator
Desktop app for Windows and macOS plus browser editor. Run a process once, the AI generates steps, screen captures and explanations – for any software, without touching the system.
Documents, images, videos
Existing manuals, screenshots, PDFs and videos are included or turned into interactive guides – including photos of devices, machines or paper forms, for processes without a screen.
AI translation
Over 50 languages with DeepL and Google, translations stay in sync when content changes. The interface is mirrored for right-to-left languages.
Privacy built in
Sensitive content in recordings is masked before publication. Hosted in Germany.
Manage
One source of truth for guides, articles and documents – with clear responsibilities and approvals.
Admin dashboard
Categories, tags, glossary, languages and versions in one place. Staging environment before release to production.
Roles and access
Who creates, who reviews, who sees: roles per category, closed user groups via whitelist, public areas for customers and citizens.
Single sign-on
Microsoft Entra ID, SAML 2.0, Keycloak and LDAP. Permissions come from your groups, no second password.
Tenants and replication
Several organisations on one instance, content shared between administrations – for example via LeiKa mapping in the public sector.
Deliver
Knowledge only works if it is there at the moment of the question. readyplace delivers it in whichever format fits.
Self-service desk
Internal desk for employees, public desk for customers and citizens. Search, categories, links and QR codes, on any device.
Embedding
Guides and articles via iframe in the help centre, intranet or your own software – as in the DATEV Help Center with more than 600 readyplace contents.
AI chatbot
Answers questions exclusively from approved content and links to the matching step. No invented information.
AI assistants via MCP
Through the MCP connector your knowledge is available in assistants such as Claude or ChatGPT – the answer comes from your documentation. Currently in pilot operation.
SCORM and PDF
Export for Moodle, ILIAS and other learning management systems, or as PDF for print and archive.
Analyse & improve
The cycle closes: usage and feedback show which knowledge is missing, which is outdated and where users get stuck.
Usage analytics
Views, completions, search queries and chatbot input in the dashboard – or as a regular report by email.
User feedback
Ratings, suggestions and problem reports directly in the content. Editors see them in the admin area and work them in.
Updating with AI
When the software changes, the process is run again; the AI recognises the steps and carries over existing texts and translations.
One knowledge base, many formats
Click tutorials were the beginning and remain the format with the most views. The platform now delivers the same knowledge in every form your users need.
- Guided click tutorialsStep by step in the real system, at the user's own pace. Over 6 million views.
- Articles and documentsBackground knowledge, policies and manuals, searchable together with the guides.
- Chatbot answersThe question in your own words, the answer from approved content with a link to the step.
- Answers inside AI assistantsVia MCP, where your users will ask in future: in Claude, ChatGPT and other assistants.
- VideosYour own videos and chapters, embedded in guides and articles.
- SCORM courses and PDFFor the learning management system with progress tracking, or for print.
Built for organisations with requirements
- Hosted in GermanyAWS Frankfurt, Open Telekom Cloud or the KDO data centre. Listed in the German Administration Cloud.
- GDPR-compliantData processing agreement, data minimisation, masking of sensitive content, no tracking of end users.
- No IT integrationreadyplace documents from the outside. No plugin, no interface into your application, no system intervention.
- Proven at enterprise scaleOver 600 contents in the DATEV Help Center, over 90% five-star ratings in the user survey.
Integrations: everything readyplace connects to
readyplace needs no interface inside your specialist application. It connects at the edges: sign-in through your directory, delivery through embedding and export, capture through the readyator. This is the complete list.
- Captureany software, any process
- readyator for Windows and macOSDesktop app that captures any application: specialist software, ERP, Windows programs, browsers. Run a process once, the AI generates steps, screenshots and explanations.
- readyator in the browserCreate and edit without installation – directly in the readyplace platform, also for editors without admin rights.
- Images, PDFs and documentsExisting screenshots, forms and manuals are turned into interactive tutorials instead of being rewritten.
- VideosYouTube, Vimeo and your own MP4 or HLS videos can be embedded in tutorials and articles – with chapters and start time.
- Deliverwhere your users are
- iframe embeddingEmbed tutorials and articles in your help centre, intranet, service portal or your own software. Access-protected via signed embed tokens, public or password-protected.
- DATEV Help CenterMore than 600 readyplace tutorials complement the help documents there – the reference example for embedding in a customer portal with millions of views.
- Public and canonical linksEvery tutorial has a stable address that works in tickets, chat answers, training material or newsletters – even after renaming.
- SCORM 1.2 for your LMSExport tutorials as SCORM packages and use them in Moodle, ILIAS or other learning management systems with progress tracking.
- PDF exportFor audits, printouts or archiving: every tutorial as a PDF with all steps and images.
- Mobile appFor end users without a desktop: tutorials in an app, like the fillo app of Diakonie Württemberg, which is based on readyplace.
- Sign inyour directory, your rules
- Microsoft Entra ID (Azure AD)Single sign-on for Microsoft 365 organisations, including role mapping via groups.
- SAML 2.0Connect any SAML identity provider, such as ADFS, Okta or Shibboleth federations in the public sector.
- Keycloak and OpenID ConnectFor organisations with their own identity management, common among IT service providers and administrations.
- LDAP and Active DirectoryDirect directory connection for environments without a cloud identity provider.
- Roles, whitelists and two-factorAccess per role and category, email whitelists for closed user groups, two-factor sign-in via email.
- AI and automation
- AI chatbot from your tutorialsAnswers questions exclusively from approved content and links to the matching step. Embeddable in the help centre or intranet, with roles for internal and external users.
- MCP connectorProvides your tutorial knowledge to AI assistants such as Claude or ChatGPT via the Model Context Protocol – answers from your documentation instead of the open internet. Currently in pilot operation.
- Translation with DeepL and GoogleTutorials in over 50 languages, translations stay in sync when content changes. The interface is mirrored for right-to-left languages.
- Usage report by emailViews, completions and search queries as CSV in your inbox – no login to an analytics tool.
- Public administration
- LeiKa mappingTutorials are mapped to services of the German public service catalogue, filtered by region and reused between administrations.
- German Administration Cloudreadyplace is listed in the DVC Cloud Service Portal and can be procured through it.
- Hosting at KDO, Telekom or AWSOperated in KDO's ISO-certified data centre, in the Open Telekom Cloud or at AWS in Frankfurt – always in Germany.
Works with the software you already have
- DATEV
- SAP
- Microsoft 365
- MACH
- Specialist applications and service portals
- Document management and electronic files
- CRM and ERP systems
- Online application forms
- Industry software
- Browser applications of any kind
Companies and organisations across Germany trust readyplace
Frequently asked questions about the platform
How does readyplace differ from a classic digital adoption platform?
Classic DAPs such as WalkMe or Whatfix place overlays inside web applications and need an integration into every piece of software. readyplace documents from the outside and therefore also works for Windows programs, specialist applications and across system boundaries. Add the knowledge cycle with analytics and feedback, delivery as a chatbot and via MCP, and hosting in Germany.
How does readyplace differ from tutorial tools such as Scribe or Tango?
Those tools produce individual guides. readyplace is the platform around them: management with roles and approvals, delivery via self-service and chatbot, analytics, feedback, multilingual content and single sign-on. At readyplace the guide is one format among several.
Do we need training to use readyplace?
Anyone who masters a process in their software can document it with the readyator. A short introduction is enough, ready-made templates from the readymarket speed up the start.
How does the knowledge get into our AI assistant?
Via the MCP connector. It provides your approved content to assistants such as Claude or ChatGPT so that answers come from your documentation and point to the specific step. The connector is currently in pilot operation with selected customers.
How is it licensed?
By the number of people who create and manage content. Those who only use knowledge, such as employees, customers or citizens, pay nothing. Details on the pricing page.
See the platform with your own process
In 30 minutes we capture a procedure from your software live and show how it reaches your users as a guide, chatbot answer and inside the AI assistant.
Free live demo & consultation