The success stories of our customers:

Results that convince✔

Discover in our case studies how readyplace is successfully used by our customers from various industries to better manage their knowledge, relieve their support, and optimize their onboarding.

  • Employees & customers learn directly in the application context – with AI-supported, interactive, and GDPR-compliant readyplace click tutorials in all languages.

  • Faster onboarding for customers and employees through guided, interactive processes.

  • Up to 60% fewer support tickets in service and helpdesk thanks to 24/7 self-service desk.

Handshake: The strong partnerships of readyplace
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Case Studies and Testimonials

The success stories of our customers

DATEV Logo

From interactive click tutorials, two million views, and optimized customer self-help

DATEV revolutionizes customer self-help with interactive click tutorials from readyplace: Over 600 practical guides already complement the help center. With 2 million views, customers and support save time and costs – 90% of users rate them with 5 stars.

Result: Higher satisfaction, efficient digitization, and a strong partnership based on fairness and respect.

USU Logo

Intelligent Chatbots for Your Use Cases

Chatbots for more automation

The USU AG develops individual chatbots for many areas in the company: Customer Service, IT, HR, or Marketing – everywhere it is important to work quickly and effectively and to open digital communication channels for customers and employees. readyplace supports the chatbots of USU AG with context-related tutorials.

Schulte Construction Company Logo

In a Few Steps to a Strong Partnership

Everyday life in the construction company can be stressful – readyplace helps. Read a firsthand experience report from the Schulte Construction Company.

EWE NETZ Logo

readyplace has reduced support requests to nearly zero

How EWE NETZ conveyed a new workflow to its service providers in a short time – saving money and time in the process.

EWE NETZ is a provider of state-of-the-art networks for electricity, natural gas, drinking water, and telecommunications in the northwest of Lower Saxony and parts of Brandenburg and Mecklenburg-Western Pomerania.

EWE Logo

Nationwide Support with readyplace

How EWE AG switched all employee mobile devices nationwide to the new cloud system in a short time and trained the team – all easily and without great costs.

EWE AG, based in Oldenburg, Lower Saxony, is a nationwide energy supplier; in addition to electricity and gas, it also offers its customers competent service around mobile communications, internet, and home automation.

readyplace Logo (white)

We look forward to hearing from you!

Contact us and schedule a free presentation and we will show you how your company can also benefit from readyplace.